Scrambles

Conflict Management for Project Managers by John R. Adams and Nicki S. Kirchof Organizing for Project Management by Dwayne P. Cable and John R. Adams Roles and REsponsibilities of the Project Manager by John R. Adams and Brian W. Campbell Team Building for Project Managers by Linn C. Stuckenbruck and David Marshall The Project Manager's work environment: Coping with Time and Stress by Paul C. Dinsmore, Martin Dean Martin and Gary T. Huettel Essential People skills for Project Managers by Ginger Levin and Steven Flannes Organizing Projects for Success, vol. 1 of The Human Aspects of Project Management by Vijay K. Verma Human Factors in Project Management (Revised Edition) by Paul C. Dinsmore Human Resource skills for the Project manager vol. 2 The Human Aspects of Project Management by Vijay K. Verma Managing the Project team vol 3 The Human Aspects of Project Management by Vijay K. Verma Seven Habits of Highly Effective People by Stephen R. Covey

Quality assurance increases project effectiveness and efficiency and provides added benefits to project stakeholders.  It includes all the planned and systematic quality activities to ensure that the project uses all the processes to meet requirements.  Quality assurance should be performed throughout the project. Benchmarking involves comparing actual or planned practices to those practices of comparable projects to identify best practices, to note ideas for improvement, and to provide a way to measure performance. Design of experiments: This technique is used to identify which variables have the most influence.  It is a statistical method to identify the factors that may influence specific variables of a product or process under development or in production. The Taguchi method is used to estimate the loss associated with controlling or failing to control process variablility.  It is based on the principle that by carefully selecting design parameters to p...

Value engineering considers possible cost trade-offs as a design evolves.  The technique entails identifying the functions that are needed and analyzing the cost effectiveness of the alternatives available for providing them.  It helps optimize project life cycle costs, save time, increase profits, improve quality, increase  market share, solve problems and contribute toward more effective resource use. Performance measurement baseline. The undistributed budget is applied to project work that has not yet been linked to WBS elements at or below the lowest level of reporting.  It is, therefore, part of the performance measurement baseline and is expected to be used in the performance of project work. Code of accounts allocation provision Rules of earned value performance measurement are part of the cost management plan and may 1) define the points in the WBS where measurement of control accounts will be performed 2) establish the EV measurement techniques such ...

Alternatives generation - ex: Lateral thinking Product analysis techniques - The baseline for evaluating whether requests for changes or additional work are contained within or outside the project's exclusion is provided by the Project Scope statement. Quality function deployment is an example of a facilitated workshop used in the manufacturing industry as a tool and technique to collect requirements.  It helps to determine the critical characteristics for new product development and starts by collecting customer needs, known as the voice of the customer. Project scope creep is typically the result of uncontrolled changes.  Scope control works to control the impact of any project scope changes. The key document generated from the create WBS process is the actual WBS.  Each WBS component is assigned a unique identifier to provide a structure for hierarchical summation of costs, schedule and resource information. Project Performance measurements - Variance an...

Integrated Change Control primarily concerns with maintaining baseline integrity, integrating product and project scope, and coordinating change across knowledge areas. Change control board used to review, evaluate, approve, delay or reject changes to the project. Change Control system must include Procedures that define how project documents may be changed. Intangible deliverables are Work performance Dat a - raw observations and measurements identified during activities performed to carry out the work of the project. Ex: reported % of work physically completed, quality and technical performance measures, number of defects, actual costs, and actual durations.

Question 43: You are producing aluminum dowels. The control limits of this production process are 14.9cm and 15.1cm. The specification limits are 14.8cm and 15.2cm. Inspection shows that the last 5 dowels produced are 15.2cm long. What do you do? A.) Deliver them to the customer. B.) Don’t’ deliver them to the customer. C.) The process is out of control and needs to be adjusted. D.) You should not be inspecting because you have clear control and specification limits. Source:  http://pmzilla.com/control-chart-question A is correct. Specification Limits: while control limits represent the performing organisations standards for quality,  the specification limits represents the customers expectations or contractual requirements . To meet customers specification limits, the performing orgs control limits must be stricter than those of the customer. Therefore, on the exam, assume that specification limits are outside the upper and lower control limits. So A : Deliver ...

Group creativity Brainstorming-generate and collect multiple ideas related to project. Nominal group technique-enhances brainstorming with a voting process used to rank ideas Idea/mind mapping-ideas created through individual brainstorming sessions consolidated into single map Affinity diagram-large number of ideas into groups for review and analysis Multicriteria decision analysis-technique that utilizes decision tree matrix to provide a systematic analytical approach for establishing criteria, such as risk levels, uncertainity and valuation to evaluate and rank may ideas. Group Decision-making Unanimity - everyone agrees on a single course of action.  One way to reach unanimity is Delphi technique Majority - decision reached with support from more than 50% of the members of the group. Plurality - a largest block in group decides Dictatorship - one individual makes the decision